Title

An exploration of compassionate care from the perspective of older people, carers and service providers.

Principal / Lead investigator
Co-investigators / research team
Type of study

Multi-phase, mixed-methods research

Summary

This project aims to explore compassionate care from the perspectives of older people (receiving care for daily living), carers and service providers. The research will be conducted in 2 phases. 

For phase 1, we aim to recruit older people to take part in an in-depth interview. The interviews will focus on their experience of care, and their opinions of compassionate care. The findings from phase 1 will be used to develop focus prompts for group concept mapping. 

For phase 2, we aim to recruit older people and their carers to take part in 3 separate group concept mapping workshops. During the workshop 1, the participants will be asked to generate statements about compassionate care individually. In workshop 2, participants will be asked to sort a collection of statements. In workshop 3, participants will rate each of the statements against 2 scales. Participants are invited to, but do not have to take part in all 3 workshops. Service providers will also take part in phase 2 of the study, but they will be invited to complete the tasks online and in their own time. 

Overall, this project aims to explore key elements of compassionate care from the perspectives of participants. We are also interested in the similarities and differences in perspectives of compassionate care, from the point of view of older people, carers and service providers. We aim to develop a framework of compassionate care that includes all participants’ perspectives.

The results from this study may be used further to develop a tool to measure compassionate care, and the development of a framework may be implemented to improve the quality of care and service provision in care settings.

Lay involvement

In phase 1, older people (aged 50 or over, in receipt of care and support for daily living) will be involved in the study via in-depth interviews. These participants will be recruited from private residential care homes and domiciliary care settings. 

In phase 2, older people (aged 50 or over, in receipt of care and support for daily living) and carers will take part in group concept mapping workshops. Older people will be recruited from private residential, domiciliary and day care settings. Unpaid carers will take part in this phase of the study, including family members or relatives. Service providers will also be included, but will complete the tasks online and in their own time. We aim to recruit service providers from NHS care settings, private residential homes and third sector organisations.

How could this research potentially benefit patients?

By improving the quality of care and service provision in care settings, through a better understanding of the concept of compassionate care and the development of a framework of compassionate care.

Does the study involve commercial partnership activity?

Yes, Torfaen County Borough Council (Company Supervisor: David Williams - Greater Gwent Health, Social Care and Well-being Partnership).

Who is the study sponsor?

University of South Wales


UKCRN portfolio number (if relevant)

To follow

Funder

KESS 2 – European Social Fund (ESF), in partnership with Torfaen County Borough Council

Total grant value

£20,661

Start date

01/10/2018

End date

30/09/2019


Further information

Project profile on ResearchGate: https://www.researchgate.net/project/An-exploration-of-compassionate-care-from-the-perspectives-of-older-people-carers-and-service-providers

Outputs generated (Reports / Publications / Impact)

Planned outputs include:

  • Master of Research Thesis
  • Final report with clear recommendations for policy, practice and education
  • A detailed conceptual framework of compassionate care
  • A plan for the development of potential future use of the framework
  • Journal publications